Refund Policy

DRAFT — policy values below are proposals for the shop owner to approve; marketplace rules (Etsy, Gumroad) may also apply.

Because templates are instant digital downloads, we cannot take them back, but we want you to be satisfied. If a template does not work as described, or has a formula error we cannot fix, contact us within 30 days of purchase and we will fix it or refund your purchase.

Refunds are not available for change of mind after download, or for problems caused by using the file in an unsupported app. Refunds are issued through the platform where you purchased.